Customer Service/Administration Officer, Wagga Wagga Riverina

About the Position

This is where all good parties begin. You are lover of people. You have an energy that naturally attracts everyone and anyone. You-re that familiar face where people automatically feel as if they already know you. This is exactly what we need. You-ll be joining a local event hire company which consists of a small crew who all enjoy a good laugh and banter but dig in and get the work done. With a fresh new look, recent change of ownership along with the acquisition of a second business, they are now looking to grow and expand their service offerings which lead into event management and planning. They service anywhere from Wagga Wagga to the . isn-t an issue. With the event industry taking a hit in , the team now have a spring in their step, bouncing back ready for a big year ahead. This is where you come in. You-ll be the first point of for the business. You-ll be responsible for taking all enquiries. Whether that be over the phone, face to face or via their website; you-ll bring a consultative approach to all clients, ensuring you are recording all details and taking them through the range of options for their big day or function. A big part of this role is knowing their product range so you can advise and quote appropriately to the customers- needs. Which means you-ll be a detail king or queen and thrive on all aspects being correct, so you are providing the right information when quoting and billing. If you have experience utilising Important Company- fantastic! If not, that-s ok too. You could be someone who is extremely computer savvy and can pick up new systems quickly. Working closely with the Managing Director, you-ll provide support and bring a proactive approach along with having the initiative to follow up existing clientele. During the busier periods of the year there can be up to 30 casual staff working on events, so you-ll have the ability to adapt and communicate effectively and ensure everyone is kept in the loop with the stock control of each function. Flexible hours are on the table for someone who can come in and make great events happen!